The Role of AI in Transforming Solar Customer Service
The solar energy industry has become a major force in the global move towards renewable energy. As solar technology becomes more efficient and affordable, more customers consider solar energy for their homes and businesses. However, customer service expectations are also rising alongside the growing demand for solar products and services. Customers now expect quicker response times, personalized interactions, and more streamlined processes. Solar companies are turning to artificial intelligence (AI) to revolutionize their customer service operations and meet these expectations. AI transforms how companies interact with customers, making communication more efficient, personalized, and accessible. The Rising Expectations of Solar Customers Today’s consumers are more informed than ever before. With easy access to information and a growing awareness of environmental issues, they expect high-quality products and services delivered with excellent customer care. In the solar industry, custom...